Heat Pump Maintenance in Houston
More Than a Decade of Family-Owned Heat Pump Care in Houston
At Air Star Now, we provide heat pump maintenance with clear findings, no-pressure recommendations, and named written guarantees. Led by native Houstonians Billy and Perla, our family-owned company has served the greater Houston area for more than a decade.
Our licensed, insured, and background-checked technicians don’t earn commissions, so their recommendations aren’t tied to selling products or services you don’t need.
Schedule your heat pump tune-up with Air Star Now. Call (713) 597-4457 today.
Why Houston Heat Pumps Need Year-Round Maintenance
A heat pump provides both cooling and heating, so it works through Houston’s long cooling season and mild winter. Routine care can support energy efficiency, consistent airflow, and a longer service life. It also gives our technicians an opportunity to identify dirty or worn components before they contribute to a breakdown.
What Happens During a Heat Pump Tune-Up
A seasonal tune-up evaluates how the indoor and outdoor equipment performs in both operating modes. The exact work depends on the system, its condition, and any concerns you’ve noticed.
A typical maintenance inspection may include:
- Refrigerant charge: Checking operating readings for signs that the refrigerant level needs further attention.
- Coils and filters: Inspecting the indoor coil, outdoor coil, and filter for dirt, restrictions, or obstructions.
- Airflow: Examining the blower, accessible ductwork, and airflow through the system.
- Electrical components: Checking terminals, connections, and other components for visible wear or looseness.
- Thermostat calibration: Verifying that the thermostat responds correctly and controls the intended operating mode.
- Heating and cooling operation: Confirming that the reversing valve switches modes and reviewing the defrost cycle, which removes frost from the outdoor coil during heating operation.
Recommendations Without Sales Pressure
After the inspection, we explain what we found, answer your questions, and leave the decision to you. If the system needs additional work, you can consider the recommendation without sales pressure because our technicians receive no financial reward for adding products or repairs.
Seasonal Care Through the Annual Star Membership
Our Annual Star Membership includes two precision tune-ups each year: a full spring air conditioning service and a full fall heating service. This schedule covers both sides of your heat pump’s workload.
Membership benefits include:
- Priority scheduling for service and installation.
- No diagnostic fee.
- A 15% discount on all repairs.
- A two-year parts and labor warranty on repairs, double our standard warranty.
- A three-month interest-free payment plan for repairs up to $1,000, with no credit check required.
- A $50 credit for every customer referred.
“Billy came out at 9:30 pm on a Saturday night. He diagnosed the problem and repaired it at a fair price.” - Tom S.
Written Guarantees With Specific Commitments
We back qualifying work and equipment with six named, written guarantees rather than a general promise. Two define the support available after installation.
Warranty Guarantee
The Warranty Guarantee provides parts and labor coverage for 10 to 12 years. We can explain the terms and coverage that apply to your equipment.
Inconvenience Guarantee
If our response time exceeds 48 hours following a first-year equipment breakdown, the Inconvenience Guarantee pays you $400.
More Than 25 Years of Hands-On Technical Knowledge
Co-owner Billy’s background shapes how we approach service and diagnosis. His more than 25 years in HVAC include residential work under his father’s guidance, four years in commercial HVAC, and overseas government contracting involving air conditioning, electrical systems, plumbing, and custom fabrication.
That field experience informs a practical, problem-solving approach throughout our company. On every visit, our technicians wear shoe covers, protect floors and surfaces, and clean the work area before leaving.
Clear Estimates and Flexible Payment Options
If a tune-up uncovers a needed repair, we provide a written estimate at no charge before work begins. You’ll know what we found and what the work can cost before deciding whether to proceed.
We accept cash, checks, credit and debit cards, Apple Pay, Google Pay, and Samsung Pay. We also offer remote payment for landlords and property managers. Financing through Wells Fargo Bank and Goodleap is available for qualifying purchases.
24/7 Emergency Heat Pump Service
Routine care can reduce avoidable problems, but mechanical and electrical equipment can still fail unexpectedly. If your heat pump stops working outside regular hours, we provide emergency HVAC service 24 hours a day, seven days a week, including holidays.
Plan Your Next Heat Pump Tune-Up
Schedule heat pump maintenance in Houston or ask whether the Annual Star Membership fits your home’s needs. The program brings spring and fall tune-ups, priority scheduling, repair discounts, and extended repair coverage into one plan.
If we identify additional work, you’ll receive a written estimate at no charge before it begins. Our no-commission technician can explain the findings and give you time to decide how to proceed.
Call (713) 597-4457 to schedule service with Air Star Now.
