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Heat Pump Services in Houston, TX

Houston Heat Pump Service Shaped by More Than 25 Years of Hands-On Experience

Heat pumps handle heating and cooling in a single system, and Houston’s humid subtropical climate makes them one of the most practical choices available. Mild winters mean the outdoor air nearly always holds enough heat for an air-source unit to extract. During Houston’s long, hot summers, a properly sized heat pump can provide efficient cooling. Air Star Now installs, repairs, and maintains heat pumps for residential and commercial clients across the greater Houston area, including Katy, Cypress, and Spring.

Our licensed technicians are background-checked and trained on current equipment. They help you identify the right system for your home or building, then back the installation with six written service guarantees. Co-owner Billy brings more than 25 years of hands-on HVAC experience, including commercial work and government contracting overseas. His field experience informs our approach to system sizing, installation, and troubleshooting.

Call us at (713) 597-4457 to schedule a free estimate or to request service for your existing heat pump.

Heat Pump Services We Provide in Houston

Heat Pump Installation & Replacement

Choosing the right type and size of heat pump matters more than most homeowners expect. An oversized unit short-cycles, wasting energy and wearing out components faster. An undersized unit runs continuously and still can’t meet demand on the hottest Houston afternoons. Our technicians assess your home’s square footage, insulation levels, window types, and duct condition before recommending a system. We offer air-source, ground-source (geothermal), mini-split, dual-fuel, and water-source configurations. Free written estimates are provided before any work begins.

Heat Pump Repair

Strange noises, short cycling, inconsistent temperatures, and units that won’t turn on are all signs something has gone wrong. We provide 24/7 emergency heat pump repair, including holidays, because a system failure doesn’t wait for Monday morning. Our technicians diagnose the issue, explain what they find, and leave the decision to you. No commissions, no pressure. If the repair cost approaches replacement value, we’ll tell you that plainly.

Heat Pump Maintenance

Routine maintenance supports equipment upkeep, helps support efficiency, and can catch small problems before they become expensive ones. Our Annual Star Membership includes two precision tune-ups per year (a full spring AC service and a full fall heating service), priority scheduling, no diagnostic fee, a 15% discount on all repairs, and a 2-year parts and labor warranty on repair work. Members also have access to a 3-month interest-free payment plan for repairs up to $1,000 with no credit check required.

Heat Pump Water Heaters in Houston

Heat pump water heaters use the same transfer technology as heating and cooling systems to move heat from surrounding air into your water supply. They can use less energy than conventional electric resistance water heaters, making them a practical upgrade for Houston homeowners looking to reduce utility costs. Our technicians handle selection, sizing, and installation for heat pump water heaters.

Types of Heat Pumps We Install

Not every heat pump fits every home or budget. Here’s a plain-language overview of what’s available and where each type makes the most sense.

Air-Source Heat Pumps

Air-source units extract heat from outdoor air and move it inside during winter, then reverse the process in summer. They’re the most common type and generally the most straightforward to install in existing homes. Modern models include variable-speed compressors and smart controls that integrate with home automation systems.

Ground-Source (Geothermal) Heat Pumps

Geothermal systems draw on the stable temperature several feet below ground rather than outdoor air. That consistency can support year-round efficiency. Installation involves loop systems buried underground or submerged in water, which makes the upfront process more involved than air-source systems. We perform geothermal heat pump services across all loop types.

Mini-Split Heat Pumps

Mini-split systems connect one outdoor unit to one or more indoor air handlers without requiring ductwork. They’re well-suited for additions, older homes with no existing duct system, garages, and rooms where extending ductwork isn’t practical. Zoned control means each indoor unit can maintain a different temperature.

Dual-Fuel Heat Pumps

These systems pair a heat pump with a backup gas furnace. The heat pump handles the load during mild weather, and the furnace takes over when temperatures drop to a point where gas combustion becomes more cost-effective. For Houston, where genuinely cold days are rare but do occur, dual-fuel systems offer a practical efficiency balance.

Water-Source Heat Pumps

Water-source systems use a lake, pond, or well as the heat exchange medium. They’re typically found in larger commercial applications such as high-rise buildings and office parks, though they can work in residential settings with accessible water bodies on the property.


Contact Air Star Now at (713) 597-4457 to schedule a free estimate for heat pump installation or to request service for your existing system.


Frequently Asked Questions: Heat Pumps in Houston

Does Houston’s Humidity Affect Heat Pump Performance?

Humidity affects how efficiently a heat pump removes heat from indoor air during cooling mode. Units designed for humid climates handle latent heat load (moisture in the air) more effectively and can help reduce the clammy feeling that undersized or mismatched systems can create. Proper sizing, equipment selection, and regular maintenance can help maintain performance in Houston’s conditions.

Are Rebates Available for Heat Pump Installation in Houston?

Rebates and incentives change frequently and vary by utility provider and federal program. Our technicians can point you toward current programs during your free estimate.

How Long Do Heat Pumps Typically Last?

With proper maintenance, most heat pump systems last 10 to 15 years, and well-maintained modern units often reach beyond that range. Our Warranty Guarantee covers parts and labor for 10 to 12 years on qualifying installations.

Can a Heat Pump Handle Both Heating & Cooling in Houston?

Yes. That dual function is the core advantage of a heat pump over separate heating and cooling systems. In Houston’s climate, a correctly sized heat pump can provide cooling through the long summer months and heating through the mild winters without requiring a separate furnace in most situations.

What Should I Do if My Heat Pump Stops Working?

Call us at (713) 597-4457 for 24/7 emergency service, including holidays.

5-Star Reviews From Happy Clients
“This company is amazing!!!  I would give them ten stars if I could.” - Mark T.

Backed by Six Written Service Guarantees

Our six written service guarantees document commitments covering equipment performance, installation quality, and our response time.

The guarantees include:

  • Warranty Guarantee: Parts and labor coverage for 10 to 12 years on qualifying installations
  • Your Comfort Guarantee: Full system replacement if the heating and cooling targets we set during installation go unmet
  • Pay for Itself Guarantee: A 110% check for any energy savings shortfall after installation, applicable to Heritage, Premier, and Ultimate level systems
  • Inconvenience Guarantee: $400 to you if our response time exceeds 48 hours following a first-year equipment breakdown
  • Installation Guarantee: Coverage for any damage to floors, walls, furniture, or landscaping during installation
  • Clean Coil Guarantee: Up to $500 toward coil cleaning for up to 10 years when qualifying air media whole-home filters are maintained with annual service

We also offer free estimates on all work, financing through Wells Fargo Bank and Goodleap for qualifying purchases, and flexible payment options including Apple Pay, Google Pay, Samsung Pay, credit and debit cards, and remote payment for landlords and property managers.

Get an Estimate, Schedule a Service, or Learn About Finance Options with Approved Credit Today Contact Us Now