Our Guarantees

Our Guarantees

WARRANTY GUARANTEE

With a 10 and 12 year parts & labor warranty, we offer you the peace of mind of not having to worry about any out-of-pocket expenses for repairs to your system. Knowing that you can rely on Air Star.

INSTALLATION GUARANTEE

Floor protection and PPE will be used while all work is completed in your home. We have your home covered if any damage occurs during installation to your walls, floor, furniture, carpet, and even your landscaping. Damaged property will be repaired or replaced.

CLEAN COIL GUARANTEE

When a system is equipped with one of our approved air media whole home filters, we have your coil covered up to $500 toward cleaning. (Annual service is required up to 10 years of coverage)

PAY FOR ITSELF GUARANTEE

The new system we have installed will save you money. An estimated cost-savings Seer Calculation as part of your estimate. If your cost savings does not reflect the amount on the estimate, we will write you a check for 110% of what you did not save during the first year of operation. (Valid on Heritage, Premier, Ultimate Levels)

YOUR COMFORT GUARANTEE

We guarantee that the system(s) we have installed in your home will heat and cool as designed using cool-cal. If the temperature range that we have designated is not achieved, we will replace your system(s) with NO HASSLE.

INCONVIENCE GUARANTEE

If your equipment breaks down during the first year and leaves you without cooling or heating, if we are not there within 48 hours, we will hand-deliver a check to you for $400.